They certainly exceeded my expectations. My Bud-Tender was very knowledgeable as in First hand experience. I got a penny pre-role and discount for being a first time customer. My pre-role was Northern Lights, an Indica, perfect to end the day with. They want your business, deals are great, they are knowledgeable, but most of all – they are interested in you and listen to your needs, as in symptoms etc. This place just feels right. It is a home town store not a corporation. I’m a retired RN. I don’t write many reviews, except when I’m impressed. The people and the products impressed me.